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Privacy Policy

PRIVACY NOTICE - Last updated: August 2026

Comms & Co. respects your privacy and is committed to looking after your personal information.
 

Who we are

Comms & Co. is a PR and Marketing Agency operated by Rachel Warren.

You can contact us about this notice or your personal information at:

Email: hello@commsandco.uk
Registered office:  Pond View, Curbridge, Oxfordshire, OX29 7PD
Registered number: 06968869
 

Information we collect

We may collect personal information when you:

  • contact us through this website

  • email or speak to us about a potential project

  • become a client, supplier or collaborator

  • subscribe to receive news or updates

  • use this website
     

This information may include your name, email address, telephone number, organisation, job title, enquiry details and correspondence with us.

The website may also collect limited technical information through cookies and similar technologies. 

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How we use your information

We use personal information to:

  • respond to enquiries

  • discuss, provide and manage our services

  • prepare proposals, agreements and invoices

  • maintain client and business records

  • operate and improve our website

  • meet our legal, accounting and regulatory obligations

  • send occasional marketing communications where you have agreed to receive them or where the law otherwise permits
     

Our lawful bases

Depending on the circumstances, we process personal information because:

  • it is necessary to take steps before entering into or performing a contract

  • it is in our legitimate interests to respond to enquiries and operate our business

  • we need to comply with a legal obligation

  • you have given your consent, including for certain marketing communications and non-essential cookies

 

You can withdraw your consent at any time by contacting us.

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Who we share information with

We may share information with trusted providers who help us operate the business, including website hosting, email, accounting and IT providers. Where a project requires additional expertise, we may also share relevant information with trusted specialist collaborators. We will only share what is reasonably necessary for the work. We may disclose information where required by law or to professional advisers and regulators. We do not sell personal information.

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International transfers

Some of our technology providers may process information outside the UK. Where this happens, we take reasonable steps to ensure that appropriate data protection safeguards are in place.

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How long we keep information

We keep personal information only for as long as it is reasonably needed.

Enquiry information will normally be retained for no more than 12 months after our last contact. Client, project and financial records may be retained for the period required by law, normally six years after the relevant financial year. Marketing information is retained until you unsubscribe or ask us to delete it.

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Your rights

Depending on the circumstances, you may have the right to:

Request a copy of your personal information, ask us to correct inaccurate information, ask us to delete information, restrict or object to its use, request the transfer of certain information, withdraw your consent.
 

To exercise any of these rights or raise a concern, contact hello@commsandco.uk. We will acknowledge a data protection complaint within 30 days and keep you informed while it is investigated.

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You can also complain to the Information Commissioner’s Office at ico.org.uk or by calling 0303 123 1113.

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Changes to this notice

We may update this notice occasionally. The latest version will always be available on this website.

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